CriticBuddies
Languagedeen

Privacy policy

Preamble

With the following privacy policy, we would like to inform you about what types of your personal data (hereinafter also referred to briefly as "data") we process, for what purposes, and to what extent. This privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications, and within external online presences, such as our social media profiles (hereinafter collectively referred to as the "online offering").

The terms used are not gender-specific.

As of: 22 June 2026

Table of contents

Controller

DigitalMoonrise
Dominik Probst
Gregelstraße 6
96170 Priesendorf
Germany

Email address: kontakt@digitalmoonrise.de

Phone: +4915228491898

Imprint: https://criticbuddies.de/en/impressum

Overview of processing activities

The following overview summarises the types of data processed and the purposes of processing, and refers to the affected data subjects.

Types of data processed

  • Master data.
  • Employee data.
  • Payment data.
  • Contact data.
  • Content data.
  • Contract data.
  • Usage data.
  • Meta, communication and procedural data.
  • Log data.

Categories of data subjects

  • Service recipients and clients.
  • Employees.
  • Prospective customers.
  • Communication partners.
  • Users.
  • Business and contractual partners.
  • Third parties.
  • Whistleblowers.

Purposes of processing

  • Provision of contractual services and fulfilment of contractual obligations.
  • Communication.
  • Security measures.
  • Office and organisational procedures.
  • Organisational and administrative procedures.
  • Feedback.
  • Provision of our online offering and user-friendliness.
  • Information technology infrastructure.
  • Whistleblower protection.
  • Business processes and commercial procedures.

Relevant legal bases

Relevant legal bases under the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection requirements in your or our country of residence or establishment may apply. If more specific legal bases are relevant in individual cases, we will inform you of these in this privacy policy.

  • Consent (Art. 6(1)(a) GDPR) – The data subject has given consent to the processing of their personal data for one or more specific purposes.
  • Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legal obligation (Art. 6(1)(c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Legitimate interests (Art. 6(1)(f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

National data protection regulations in Germany: In addition to the data protection provisions of the GDPR, national regulations on data protection apply in Germany. These include in particular the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG). The BDSG contains in particular special provisions on the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, and transfer as well as automated individual decision-making, including profiling. State data protection laws of the individual federal states may also apply.

Security measures

In accordance with legal requirements, and taking into account the state of the art, implementation costs and the nature, scope, circumstances and purposes of processing as well as the varying likelihood and severity of risks to the rights and freedoms of natural persons, we implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

These measures include in particular safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access to, input of, disclosure of, safeguarding the availability of and separation of data. We have also established procedures that ensure the exercise of data subject rights, deletion of data and responses to threats to data. Furthermore, we take the protection of personal data into account when developing or selecting hardware, software and procedures in accordance with the principle of data protection by design and by default.

Truncation of IP addresses: If IP addresses are processed by us or by the service providers and technologies used and processing of a complete IP address is not necessary, the IP address is truncated (also referred to as "IP masking"). The last two digits or the last part of the IP address after a point are removed or replaced by placeholders. Truncating the IP address is intended to prevent or significantly impede identification of a person by their IP address.

Securing online connections through TLS/SSL encryption technology (HTTPS): To protect user data transmitted via our online services from unauthorised access, we use TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the internet. These technologies encrypt information transmitted between the website or app and the user's browser (or between two servers), thereby protecting the data from unauthorised access. TLS, as the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. When a website is secured by an SSL/TLS certificate, this is indicated by HTTPS in the URL. This serves as an indicator to users that their data is transmitted securely and in encrypted form.

Transfer of personal data

In the course of our processing of personal data, it may be transferred or disclosed to other bodies, companies, legally independent organisational units or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content embedded in a website. In such cases, we comply with legal requirements and in particular conclude appropriate contracts or agreements with the recipients of your data to protect your data.

International data transfers

Data processing in third countries: If we transfer data to a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)), or if this occurs in the context of using third-party services or disclosing or transferring data to other persons, bodies or companies (which can be identified by the postal address of the respective provider or when the privacy policy expressly refers to data transfer to third countries), this is always done in accordance with legal requirements.

For data transfers to the USA, we primarily rely on the EU-US Data Privacy Framework (DPF), which was recognised as a secure legal framework by an adequacy decision of the EU Commission of 10 July 2023. In addition, we have concluded standard contractual clauses with the respective providers that comply with the requirements of the EU Commission and establish contractual obligations to protect your data.

This dual safeguard ensures comprehensive protection of your data: the DPF forms the primary layer of protection, while the standard contractual clauses serve as an additional safeguard. Should changes occur within the DPF framework, the standard contractual clauses take effect as a reliable fallback option. This ensures that your data remains adequately protected even in the event of political or legal changes.

For individual service providers, we inform you whether they are certified under the DPF and whether standard contractual clauses are in place. Further information on the DPF and a list of certified companies can be found on the website of the US Department of Commerce at https://www.dataprivacyframework.gov/.

For data transfers to other third countries, corresponding safeguards apply, in particular standard contractual clauses, express consent or legally required transfers. Information on third-country transfers and applicable adequacy decisions can be found in the information provided by the EU Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en

General information on data storage and deletion

We delete personal data that we process in accordance with legal provisions as soon as the underlying consents are revoked or no further legal bases for processing exist. This applies to cases in which the original purpose of processing no longer applies or the data is no longer needed. Exceptions to this rule exist when legal obligations or special interests require longer retention or archiving of data.

In particular, data that must be retained for commercial or tax law reasons or whose storage is necessary for legal enforcement or the protection of the rights of other natural or legal persons must be archived accordingly.

Our privacy notices contain additional information on the retention and deletion of data that applies specifically to certain processing operations.

Where multiple retention periods or deletion deadlines are stated for data, the longest period always applies. Data that is no longer retained for its originally intended purpose but is kept due to legal requirements or other reasons is processed exclusively for the reasons that justify its retention.

Retention and deletion of data: The following general periods apply to retention and archiving under German law:

  • 10 years – Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets and the working instructions and other organisational documents required for their understanding (§ 147(1) no. 1 in conjunction with (3) German Fiscal Code (AO), § 14b(1) German VAT Act (UStG), § 257(1) no. 1 in conjunction with (4) German Commercial Code (HGB)).
  • 8 years – Accounting documents, such as invoices and expense receipts (§ 147(1) nos. 4 and 4a in conjunction with (3) sentence 1 AO and § 257(1) no. 4 in conjunction with (4) HGB).
  • 6 years – Other business documents: received commercial or business letters, copies of sent commercial or business letters, other documents insofar as they are relevant for taxation, e.g. timesheets, operating statements, calculation documents, price labels, as well as payroll documents insofar as they are not already accounting documents, and till receipts (§ 147(1) nos. 2, 3, 5 in conjunction with (3) AO, § 257(1) nos. 2 and 3 in conjunction with (4) HGB).
  • 3 years – Data required to address potential warranty and compensation claims or similar contractual claims and rights and to process related enquiries, based on prior business experience and usual industry practice, is stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 German Civil Code (BGB)).

Start of period at end of year: If a period does not expressly begin on a specific date and is at least one year, it automatically starts at the end of the calendar year in which the event triggering the period occurred. In the case of ongoing contractual relationships in which data is stored, the triggering event is the effective date of termination or other end of the legal relationship.

Rights of data subjects

Rights of data subjects under the GDPR: As a data subject, you have various rights under the GDPR, in particular arising from Articles 15 to 21 GDPR:

  • Right to object: You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. Where personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing.
  • Right to withdraw consent: You have the right to withdraw consent given at any time.
  • Right of access: You have the right to request confirmation as to whether data concerning you is being processed and to obtain information about this data and further information and a copy of the data in accordance with legal requirements.
  • Right to rectification: You have the right, in accordance with legal requirements, to request completion of data concerning you or rectification of inaccurate data concerning you.
  • Right to erasure and restriction of processing: You have the right, in accordance with legal requirements, to request that data concerning you be erased without undue delay, or alternatively, in accordance with legal requirements, to request restriction of processing of the data.
  • Right to data portability: You have the right to receive data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with legal requirements, or to request its transfer to another controller.
  • Complaint to a supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the provisions of the GDPR.

Business services

We process personal data of our contractual and business partners, such as customers, clients, prospective customers, suppliers and other cooperation partners (collectively "contractual partners") for the initiation, performance and settlement of contractual relationships as well as comparable legal relationships. This also includes pre-contractual measures taken at the request of the data subject and communication in connection with the respective contractual relationship.

Processing serves in particular the fulfilment of our main and ancillary contractual obligations. This includes the provision of agreed services, any update and information obligations, handling of warranty and other service disruptions, processing of withdrawals, termination of continuing obligations, reversals, refunds and handling of other contract-related declarations and enquiries. Both one-off contracts and ongoing contractual relationships are covered.

In particular, master data such as name, address and, where applicable, company, contact data such as email address and telephone number, contract and service data such as subject matter of contract, contract term, order or transaction number, usage and service data, payment and billing data as well as communication content and histories are processed. Where necessary, we also process data disclosed or transmitted to us in the course of performing an order.

We also process the data to safeguard our rights and to fulfil legal obligations. This includes in particular commercial and tax law retention obligations, documentation obligations and, where applicable, accountability obligations. Processing also takes place on the basis of our legitimate interests in proper business management, internal administration, risk management and IT security, as well as in protecting our business operations and contractual partners from misuse, threats to data, secrets and other legal interests. This may include the involvement of external service providers such as IT and telecommunications providers, transport and logistics companies, payment service providers, banks, tax and legal advisors or other agents, insofar as this is necessary for contract performance or fulfilment of legal obligations.

Personal data is disclosed to third parties only insofar as this is necessary for contract performance, implementation of pre-contractual measures, safeguarding legitimate interests or fulfilment of legal obligations. We inform you separately about processing beyond this, in particular for marketing purposes, within the framework of this privacy policy.

We inform contractual partners in the context of data collection which data is required in individual cases, e.g. in online forms through appropriate labelling or in personal contact.

Data is deleted as soon as it is no longer required for the aforementioned purposes and no statutory retention obligations prevent deletion. Statutory retention periods, in particular under commercial and tax law, may require longer storage. Data transmitted in the context of a specific order is deleted by us after completion of the order and expiry of any retention periods, unless further legal or contractual obligations to store the data exist.

The legal basis for processing is Art. 6(1)(b) GDPR for implementation of pre-contractual measures and fulfilment of the respective contractual relationship, and Art. 6(1)(c) GDPR for fulfilment of legal obligations. Insofar as processing is based on legitimate interests, it is carried out on the basis of Art. 6(1)(f) GDPR. Where processing is based on Art. 6(1)(f) GDPR, it is carried out to safeguard our legitimate interests in proper and efficient business organisation, internal administration and documentation of business transactions, enforcement and defence of legal claims, ensuring IT and data security, prevention of misuse and fraud, and economic management and further development of our business operations. These interests exist in particular in ensuring secure and legally compliant business operations and in safeguarding our entrepreneurial capacity to act.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); payment data (e.g. bank details, invoices, payment history); contact data (e.g. postal and email addresses or telephone numbers); contract data (e.g. subject matter of contract, term, customer category); usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions). Meta, communication and procedural data (e.g. IP addresses, timestamps, identification numbers, persons involved).
  • Affected persons: Service recipients and clients; prospective customers. Business and contractual partners.
  • Purposes of processing and legitimate interests: Provision of contractual services and fulfilment of contractual obligations; security measures; communication; office and organisational procedures; organisational and administrative procedures. Business processes and commercial procedures.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion".
  • Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR); legal obligation (Art. 6(1)(c) GDPR). Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

  • Online shop, order forms, e-commerce and service fulfilment: We process our customers' data to enable them to select, purchase or order the chosen products, goods and related services, as well as their payment and provision, delivery or execution. Where necessary for order fulfilment, we use service providers, in particular postal, freight and shipping companies, to carry out delivery or execution for our customers. For processing payment transactions, we use the services of banks and payment service providers. Required information is marked as such in the order or comparable purchase process and includes the information needed for delivery or provision and billing as well as contact information to enable follow-up communication; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).

Payment procedures

In the context of contractual and other legal relationships, on the basis of legal obligations or otherwise on the basis of our legitimate interests, we offer affected persons efficient and secure payment options and use banks and credit institutions as well as other service providers for this purpose (collectively "payment service providers"). Payment transactions are carried out exclusively via encrypted connections in accordance with the state of the art, so that the data entered is protected from unauthorised access during transmission.

Data processed by payment service providers includes master data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, amount and recipient-related information. The information is required to carry out transactions. However, the data entered is processed and stored only by the payment service providers. This means we do not receive account or credit card-related information, but only information confirming or denying payment. Under certain circumstances, the data may be transmitted by payment service providers to credit agencies. This transmission serves identity and creditworthiness checks. We refer to the terms and conditions and privacy notices of the payment service providers for this purpose.

The terms and conditions and privacy notices of the respective payment service providers apply to payment transactions and can be accessed on the respective websites or transaction applications. We also refer to these for further information and for asserting rights of withdrawal, access and other data subject rights.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); payment data (e.g. bank details, invoices, payment history); contract data (e.g. subject matter of contract, term, customer category); usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions). Meta, communication and procedural data (e.g. IP addresses, timestamps, identification numbers, persons involved).
  • Affected persons: Service recipients and clients; business and contractual partners. Prospective customers.
  • Purposes of processing and legitimate interests: Provision of contractual services and fulfilment of contractual obligations. Business processes and commercial procedures.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion".
  • Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR). Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

  • Stripe: Payment services (technical integration of online payment methods); Service provider: Stripe, Inc., 510 Townsend Street, San Francisco, CA 94103, USA; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR); Website: https://stripe.com; Privacy policy: https://stripe.com/privacy. Basis for third-country transfers: EU-US Data Privacy Framework (DPF).

Provision of the online offering and web hosting

We process user data in order to make our online services available to them. For this purpose, we process the user's IP address, which is necessary to transmit the content and functions of our online services to the user's browser or end device.

  • Types of data processed: Usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions); meta, communication and procedural data (e.g. IP addresses, timestamps, identification numbers, persons involved). Log data (e.g. log files concerning logins or retrieval of data or access times).
  • Affected persons: Users (e.g. website visitors, users of online services).
  • Purposes of processing and legitimate interests: Provision of our online offering and user-friendliness; information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)). Security measures.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion".
  • Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

  • Provision of online offering on rented storage space: To provide our online offering, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also referred to as a "web host"); Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).
  • Collection of access data and log files: Access to our online offering is logged in the form of so-called "server log files". Server log files may include the address and name of the web pages and files retrieved, date and time of retrieval, data volumes transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. Server log files may be used on the one hand for security purposes, e.g. to avoid overloading servers (especially in the case of abusive attacks, so-called DDoS attacks), and on the other hand to ensure server load and stability; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR). Deletion of data: Log file information is stored for a maximum of 30 days and then deleted or anonymised. Data whose further retention is required for evidential purposes is excluded from deletion until the respective incident has been finally clarified.
  • Hetzner: Services in the field of provision of information technology infrastructure and related services (e.g. storage space and/or computing capacity); Service provider: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR); Website: https://www.hetzner.com; Privacy policy: https://docs.hetzner.com/general/general-terms-and-conditions/data-privacy-faq/. Data processing agreement: https://docs.hetzner.com/general/general-terms-and-conditions/data-privacy-faq/.

Use of cookies

The term "cookies" refers to functions that store information on users' end devices and read it from them. Cookies may also be used for various purposes, such as functionality, security and convenience of online offerings as well as creating analyses of visitor flows. We use cookies in accordance with legal requirements. Where required, we obtain users' consent in advance. Where consent is not necessary, we rely on our legitimate interests. This applies when storing and reading information is essential to provide expressly requested content and functions. This includes, for example, storing settings and ensuring the functionality and security of our online offering. Consent can be withdrawn at any time. We clearly inform about its scope and which cookies are used.

Notes on legal bases under data protection law: Whether we process personal data using cookies depends on consent. Where consent is given, it serves as the legal basis. Without consent, we rely on our legitimate interests, which are explained above in this section and in the context of the respective services and procedures.

Storage duration: With regard to storage duration, the following types of cookies are distinguished:

  • Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user leaves an online offering and closes their end device (e.g. browser or mobile application).
  • Permanent cookies: Permanent cookies remain stored even after the end device is closed. For example, login status can be stored and preferred content displayed directly when the user visits a website again. User data collected via cookies may also be used for reach measurement. Unless we provide users with explicit information on the type and storage duration of cookies (e.g. when obtaining consent), they should assume that these are permanent and that the storage duration may be up to two years.

General notes on withdrawal and objection (opt-out): Users can withdraw consent given at any time and also object to processing in accordance with legal requirements, including via their browser's privacy settings.

  • Types of data processed: Meta, communication and procedural data (e.g. IP addresses, timestamps, identification numbers, persons involved).
  • Affected persons: Users (e.g. website visitors, users of online services).
  • Legal bases: Legitimate interests (Art. 6(1)(f) GDPR). Consent (Art. 6(1)(a) GDPR).

Further information on processing operations, procedures and services:

  • Processing of cookie data on the basis of consent: We use a consent management solution in which users' consent to the use of cookies or to the procedures and providers named in the consent management solution is obtained. This procedure serves to obtain, record, manage and withdraw consent, in particular with regard to the use of cookies and comparable technologies used to store, read and process information on users' end devices. Within this procedure, users' consent for the use of cookies and the associated processing of information, including the specific processing and providers named in the consent management procedure, is obtained. Users also have the option to manage and withdraw their consent. Consent declarations are stored to avoid repeated requests and to be able to prove consent in accordance with legal requirements. Storage takes place server-side and/or in a cookie (so-called opt-in cookie) or by means of comparable technologies in order to assign consent to a specific user or their device. Unless specific information on consent management service providers is available, the following general notes apply: The duration of storage of consent is up to two years. A pseudonymous user identifier is created, which is stored together with the time of consent, information on the scope of consent (e.g. relevant categories of cookies and/or service providers) as well as information about the browser, system and end device used; Legal bases: Consent (Art. 6(1)(a) GDPR).

Registration, login and user account

Users can create a user account. As part of registration, users are informed of the required mandatory information, which is processed for the purpose of providing the user account on the basis of contractual fulfilment. Data processed includes in particular login information (username, password and an email address).

When using our registration and login functions and the user account, we store the IP address and the time of the respective user action. Storage is based on our legitimate interests as well as those of users in protection against misuse and other unauthorised use. This data is generally not disclosed to third parties unless it is necessary to pursue our claims or there is a legal obligation to do so.

Users can be informed by email about matters relevant to their user account, such as technical changes.

  • Types of data processed: Master data (e.g. full name, residential address, contact information, customer number, etc.); contact data (e.g. postal and email addresses or telephone numbers); content data (e.g. textual or visual messages and posts as well as related information, such as authorship details or time of creation); usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions). Log data (e.g. log files concerning logins or retrieval of data or access times).
  • Affected persons: Users (e.g. website visitors, users of online services).
  • Purposes of processing and legitimate interests: Provision of contractual services and fulfilment of contractual obligations; security measures; organisational and administrative procedures. Provision of our online offering and user-friendliness.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion". Deletion upon termination.
  • Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR). Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

  • Registration with pseudonyms: Users may use pseudonyms instead of real names as usernames; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).
  • User profiles are not public: User profiles are not publicly visible or accessible.
  • Deletion of data after termination: When users have terminated their user account, their data relating to the user account is deleted, subject to legal permission, obligation or user consent; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).
  • No obligation to retain data: It is the responsibility of users to back up their data before termination at the end of the contract. We are entitled to irrevocably delete all data of the user stored during the contract term; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).

Contact and enquiry management

When contacting us (e.g. by post, contact form, email, telephone or via social media) as well as in the context of existing user and business relationships, the details of enquiring persons are processed insofar as this is necessary to answer contact enquiries and any requested measures.

  • Types of data processed: Contact data (e.g. postal and email addresses or telephone numbers); content data (e.g. textual or visual messages and posts as well as related information, such as authorship details or time of creation). Meta, communication and procedural data (e.g. IP addresses, timestamps, identification numbers, persons involved).
  • Affected persons: Communication partners.
  • Purposes of processing and legitimate interests: Communication; organisational and administrative procedures; feedback (e.g. collecting feedback via online form). Provision of our online offering and user-friendliness.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion".
  • Legal bases: Legitimate interests (Art. 6(1)(f) GDPR). Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR).

Further information on processing operations, procedures and services:

  • Contact form: When contacting us via our contact form, by email or other communication channels, we process the personal data transmitted to us to answer and handle the respective matter. This generally includes information such as name, contact details and, where applicable, further information communicated to us that is required for appropriate handling. We use this data exclusively for the stated purpose of contact and communication; Legal bases: Performance of a contract and pre-contractual requests (Art. 6(1)(b) GDPR), legitimate interests (Art. 6(1)(f) GDPR).

Plug-ins and embedded functions and content

We integrate function and content elements into our online offering that are retrieved from the servers of their respective providers (hereinafter referred to as "third-party providers"). These may include, for example, graphics, videos or maps (hereinafter uniformly referred to as "content").

Integration always requires that these content providers process the IP address of users, as they could not send the content to users' browsers without the IP address. The IP address is therefore required for the display of this content or these functions. We endeavour to use only content whose respective providers use the IP address solely to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics, also referred to as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, visit time and further information about use of our online offering, but may also be linked with such information from other sources.

Notes on legal bases: If we ask users for their consent to the use of third-party providers, permission serves as the legal basis for data processing. Otherwise, user data is processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context, we would also like to refer you to the information on the use of cookies in this privacy policy.

  • Types of data processed: Usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions). Meta, communication and procedural data (e.g. IP addresses, timestamps, identification numbers, persons involved).
  • Affected persons: Users (e.g. website visitors, users of online services).
  • Purposes of processing and legitimate interests: Provision of our online offering and user-friendliness.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion". Storage of cookies for up to 2 years (unless otherwise stated, cookies and similar storage methods may be stored on users' devices for a period of two years).
  • Legal bases: Consent (Art. 6(1)(a) GDPR). Legitimate interests (Art. 6(1)(f) GDPR).

Further information on processing operations, procedures and services:

  • Google Fonts (provision on own server): Provision of font files for user-friendly presentation of our online offering; Service provider: Google Fonts are hosted on our server; no data is transmitted to Google; Legal bases: Legitimate interests (Art. 6(1)(f) GDPR).

Privacy information for whistleblowers

Provision of data to third parties: Data related to reports submitted is disclosed by us to third parties only under certain circumstances. This occurs either a) when you have given us your express consent to do so, or b) when there is a legal obligation to disclose the data. Possible third parties include public authorities, government, regulatory or tax authorities if disclosure is necessary to fulfil a legal or regulatory obligation. We may also commission lawyers and other professional advisors under statutory provisions. They are authorised to examine suspected misconduct and take necessary measures following an investigation, such as initiating disciplinary or court proceedings. In addition, carefully selected and monitored service providers may receive data for these purposes (for example operators of a web-based reporting system). However, these service providers are contractually obliged to comply with applicable data protection regulations within the framework of data processing on our behalf.

  • Purposes of processing and legitimate interests: Whistleblower protection.
  • Retention and deletion: Deletion in accordance with the section "General information on data storage and deletion".
  • Legal bases: Consent (Art. 6(1)(a) GDPR); legal obligation (Art. 6(1)(c) GDPR). Legitimate interests (Art. 6(1)(f) GDPR).

Changes and updates

We ask you to regularly inform yourself about the content of our privacy policy. We adapt the privacy policy as soon as changes to the data processing we carry out make this necessary. We will inform you as soon as changes require action on your part (e.g. consent) or individual notification.

If we state addresses and contact information of companies and organisations in this privacy policy, please note that addresses may change over time and check the details before contacting them.

Definitions of terms

This section provides an overview of the terms used in this privacy policy. Where terms are defined by law, their statutory definitions apply. The following explanations are intended primarily to aid understanding.

  • Employees: Employees are persons in an employment relationship, whether as workers, salaried employees or in similar positions. An employment relationship is a legal relationship between an employer and an employee established by an employment contract or agreement. It includes the employer's obligation to pay the employee remuneration while the employee provides their work performance. The employment relationship encompasses various phases, including establishment, in which the employment contract is concluded, performance, in which the employee carries out their work activity, and termination, when the employment relationship ends, whether by notice, termination agreement or otherwise. Employee data is all information relating to these persons in the context of their employment. This includes aspects such as personal identification data, identification numbers, salary and bank data, working hours, holiday entitlements, health data and performance appraisals.
  • Master data: Master data comprises essential information required for the identification and management of contractual partners, user accounts, profiles and similar assignments. This data may include, among other things, personal and demographic details such as names, contact information (addresses, telephone numbers, email addresses), dates of birth and specific identifiers (user IDs). Master data forms the basis for any formal interaction between persons and services, institutions or systems by enabling clear assignment and communication.
  • Content data: Content data comprises information generated in the course of creating, editing and publishing content of all kinds. This category of data may include texts, images, videos, audio files and other multimedia content published on various platforms and media. Content data is not limited to the actual content itself, but also includes metadata that provides information about the content, such as tags, descriptions, author information and publication dates.
  • Contact data: Contact data is essential information that enables communication with persons or organisations. It includes, among other things, telephone numbers, postal addresses and email addresses, as well as communication channels such as social media handles and instant messaging identifiers.
  • Meta, communication and procedural data: Meta, communication and procedural data are categories containing information about how data is processed, transmitted and managed. Metadata, also known as data about data, includes information describing the context, origin and structure of other data. It may include details on file size, creation date, author of a document and change histories. Communication data records the exchange of information between users via various channels, such as email traffic, call logs, messages on social networks and chat histories, including the persons involved, timestamps and transmission paths. Procedural data describes processes and workflows within systems or organisations, including workflow documentation, records of transactions and activities, and audit logs used to track and review operations.
  • Usage data: Usage data refers to information that records how users interact with digital products, services or platforms. This data encompasses a wide range of information showing how users use applications, which functions they prefer, how long they stay on certain pages and which paths they take through an application. Usage data may also include frequency of use, timestamps of activities, IP addresses, device information and location data. It is particularly valuable for analysing user behaviour, optimising user experience, personalising content and improving products or services. Usage data also plays a crucial role in identifying trends, preferences and potential problem areas within digital offerings.
  • Personal data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  • Log data: Log data is information about events or activities recorded in a system or network. This data typically includes information such as timestamps, IP addresses, user actions, error messages and other details about the use or operation of a system. Log data is often used to analyse system problems, for security monitoring or to create performance reports.
  • Controller: "Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Processing: "Processing" means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data, whether collecting, analysing, storing, transmitting or deleting.
  • Contract data: Contract data is specific information relating to the formalisation of an agreement between two or more parties. It documents the conditions under which services or products are provided, exchanged or sold. This data category is essential for managing and fulfilling contractual obligations and includes both identification of the contracting parties and the specific terms and conditions of the agreement. Contract data may include start and end dates of the contract, the type of agreed services or products, price agreements, payment terms, rights of termination, extension options and special terms or clauses. It serves as the legal basis for the relationship between the parties and is crucial for clarifying rights and obligations, enforcing claims and resolving disputes.
  • Payment data: Payment data comprises all information required to process payment transactions between buyers and sellers. This data is of crucial importance for e-commerce, online banking and any other form of financial transaction. It includes details such as credit card numbers, bank details, payment amounts, transaction dates, verification numbers and billing information. Payment data may also include information on payment status, chargebacks, authorisations and fees.

Created with the free privacy policy generator at Datenschutz-Generator.de by Dr. Thomas Schwenke